To ensure top-notch service to its users, HP has developed a robust
ecosystem focused on support and assistance. Goes by the name of HP
Support Solution Framework, this service offers a variety of tools to
ensure the proper functioning of HP computers and laptops. It comes
pre-installed on new HP desktops and notebooks, and is designed to
provide automated support, updates, and troubleshoots for HP PCs and
Why the need for Hp Support Solution Framework?
One could agree that no matter how reliable and robust a computer
product is, even from as reputed a brand as hp, it still prone to various
malfunctions during its lifetime. A possible Hardware failure, a software
glitch, or simply the need to update it are all instances that can
potentially decrease the productivity and put off user’s work. To
overcome these possible hindrances, HP has bundled up a series of
services in one framework that comes pre-installed with its products.
This application is called the HP Support Solution Framework and its job
is to manage hardware monitoring through dedicated software tools
and provide solutions through one single interface.
Hp Support Solution Framework Usage and Services
● Hp support Solution Framework is a set of tools built into HP
computers and printers. It can be utilized to monitor the proper
functioning of the computer, to alert the user in the event of a
breakdown or when the ink in the cartridges reaches a critical
● HP Support Solution Framework also enhances the performance
and reliability through automatic product maintenance by
downloading necessary updates for drivers and software. Of
course, the user has full control over it. Updates are automatic
but users can also configure them to get notifications when
● Another great thing about HP Support Solution Framework is that
it can resolve common errors with troubleshooting utilities and
automated fixes. And if the errors are above its capabilities, the
tool can help the user find hardware-specific support resources.
● Besides, the application allows you to manage HP peripherals
from the “My peripherals” tab. All you have to do is enter the
login credentials, or to create it if you don’t have one, to get
access to all the devices connected and registered in the tool. This
allows you to keep a tab on all the updates made or those to be
applied on all the connected devices.
Some Frequently Asked Questions about the Hp Support Solution
By now you must have a know-how of the hp support framework. In
order to make it more clear we are answering some of the most
common questions, user’s asked related to the framework.
How to access the Hp Support Solution Framework?
The framework is included on all HP desktops and laptops. Access to
the service is very simple you can do so by clicking on the question
mark icon in the Windows 10 taskbar. It is even possible to install the
tool on computers from other manufacturers for easy access. This could
include the support of resources and tools for HP printers. Once you are
on the main application window you can choose the various options
according to your need.
Is it necessary to have Hp Support Solution on your computer?
The simple answer to this question is No. It’s not necessary. But it’s
recommended. The whole idea behind the application is to provide the
user the ease with which it can keep its hp computer in good health. If
you can do the manual updates for your hp computer or you can
individually search for the solution and resolve the error that occurs
with your computer, you are better off without the application.
Otherwise, it’s best to have it installed on your hp computer.
Will it affect my computer if I uninstall the Hp Support Solution
No, it won’t, if you have done the job properly. Your computer won’t be
affected. Also if the files are corrupted or infected with a virus, or it’s
taking up too much of memory and draining too much of CPU resources
then it’s better to remove it from your computer.
Can I re-install it if the need arises?
Yes, you can. You have to download the installation files for the Hp
Support Solution Framework from the hp website then you can install it
on your hp computer.
How can I uninstall the Hp Support Solution Framework?
The best way to completely remove the hp solution Framework
application is through the windows uninstall tool.
● Go to the control panel. You can find the icon on the desktop or
you can find it in the start menu.
● Here choose the programs and features option from the menu
and then select uninstall a program.
● From the list of all the installed programs, select Hp support
Solution Framework and right-click it.
● A drop-down menu will appear, here you click on uninstall. This
will start the uninstallation process, which will complete within a
● Close all the programs and then restart your computer to apply
the changes you have made.
That is all for the Hp Support Solution Framework. We hope that we’d
covered every detail. In case you need more information we would like
to point out to the hp customer support where any other additional
queries will be resolved promptly.